Client Knowledge Base
Frequently Asked Questions
Detailed answers regarding ordering, perfume formulations, sillage longevity, and nationwide Pakistan delivery.
1. Ordering, Payment & WhatsApp Checkout
On each product page, you can click "Order via WhatsApp", which automatically constructs a polite greeting containing the exact fragrance name, brand, selected bottle size (e.g. 100ml), quantity, and price in Pakistani rupees. In your cart, clicking "Order via WhatsApp" transmits your complete itemized bag.
In a live operational deployment, our store supports Cash on Delivery (COD) nationwide, Raast instant transfers, direct Pakistani bank transfers, and local debit/credit cards. In this demonstration portfolio website, checkout is simulated for testing.
You can enter promotion codes such as WELCOME10 (10% off entire bag) or NOIR5 (5% off) directly on the Cart page. The discount is computed against the subtotal, saved in your browser, and carried through to checkout.
2. Fragrance Authenticity & Scent Longevity
All fragrances represented in our catalogue showcase certified original compositions from leading international designer houses (Dior, Chanel, YSL, Armani, Tom Ford) and premier Middle Eastern fragrance ateliers (Lattafa, Afnan, Armaf, Rasasi, Swiss Arabian, Ajmal).
Eau de Toilette (EDT): 5-15% fragrance oil, typically lasts 4 to 7 hours.
Eau de Parfum (EDP): 15-20% fragrance oil, typically lasts 8 to 12 hours.
Extrait de Parfum / Pure Parfum: 20-40% precious oil concentration, providing maximum skin adherence, rich density, and 12 to 14+ hours of persistent sillage.
Eau de Parfum (EDP): 15-20% fragrance oil, typically lasts 8 to 12 hours.
Extrait de Parfum / Pure Parfum: 20-40% precious oil concentration, providing maximum skin adherence, rich density, and 12 to 14+ hours of persistent sillage.
Keep bottles in a cool, dark drawer or wardrobe cabinet away from direct sunlight, high humidity, and extreme temperature fluctuations. Never store perfumes inside bathrooms or car glove compartments.
3. Nationwide Delivery & Packaging
Nationwide express courier service covers Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Sialkot, Gujranwala, Hyderabad, Bahawalpur, Sargodha, Abbottabad, and over 200 secondary cities.
Orders over Rs. 15,000 qualify for FREE Express Shipping. For orders under Rs. 15,000, standard delivery is Rs. 350. Delivery takes 1-2 business days within Lahore and Karachi, and 2-3 business days for Islamabad and other major hubs.
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